SmallBizGenius Analysis

NFL+ faces harsh criticism, with many users reporting issues with the streaming service, particularly regarding cancellation difficulties and Super Bowl-related frustrations. Customers express dissatisfaction with the platform's functionality and perceived greed.

Category Breakdown

Scores based on analysis of 96 recent reviews

Subscription Cancellation Issues

1.0/10

A significant number of reviewers report extreme difficulty canceling their NFL+ subscriptions, with some even claiming the need for legal assistance. Users describe the process as intentionally difficult and accuse the NFL of unethical business practices.

10 reviews mention this

Super Bowl Frustrations

1.5/10

Many reviewers express anger and disappointment regarding the Super Bowl, citing issues with accessing the game, the halftime show, and perceived political agendas. Complaints range from having to jump through hoops to watch the game to being offended by the halftime performance.

15 reviews mention this

Technical Issues & App Functionality

2.0/10

Several reviewers report technical problems with the NFL+ app, including crashes, login issues, and the inability to stream content. Some users describe the app as unusable and a waste of money, especially when trying to watch on TV.

8 reviews mention this

Perceived Greed & Cost

2.0/10

A common complaint is that the NFL is overly greedy, forcing fans to subscribe to multiple platforms to watch all the games they want. Reviewers feel nickel-and-dimed and express frustration with the increasing cost of being an NFL fan.

12 reviews mention this

Game Officiating & Rigging

1.0/10

Several reviewers express concerns about the fairness and integrity of NFL games, alleging biased officiating and even suggesting that games are rigged. They feel that the league prioritizes certain teams and narratives over fair play.

10 reviews mention this

Pros & Cons

Common Complaints

Extremely difficult subscription cancellation process. Mentioned 10x
"NFL Plus is criminal. They make it impossible to cancel your subscription without legal help. Call a lawyer like I did if you have trouble."
Technical issues and app instability. Mentioned 8x
"The NFL+ app is pretty much unusable trash. If the app doesnt crash within minutes of opening, then it will if you want to watch anything in landscape view."
Fragmented broadcasting rights requiring multiple subscriptions. Mentioned 12x
"You sign up for nfl plus because they say you can watch every game yet they make you sign up for YouTube nfl Sunday in order to watch what you’ve already paid for."
Dissatisfaction with Super Bowl halftime show. Mentioned 15x
"Super Bowl half time was the worst of all time. Hit mute"
Allegations of rigged games and biased officiating. Mentioned 10x
"Once again an NFL game that is rigged. I has become obvious that the key games are scripted. What a shame that big money has ruined a once great sport."

Common Questions About Nfl+

Answers derived from customer review patterns

Is NFL+ legit and trustworthy?

Based on the analyzed reviews, NFL+ is perceived as untrustworthy by many users. A significant number of reviewers report difficulties canceling their subscriptions, with some alleging that the process is intentionally complicated to prevent users from unsubscribing. Additionally, some users accuse the NFL of greed due to the need for multiple subscriptions to access all desired content. These issues raise concerns about the legitimacy and ethical practices of NFL+.

Based on 20 reviews

Does NFL+ have good customer service?

The reviews analyzed do not indicate positive experiences with NFL+ customer service. Many users express frustration with the lack of assistance in resolving technical issues or subscription problems. The difficulty in canceling subscriptions, as reported by numerous reviewers, suggests a lack of responsiveness and helpfulness from customer service channels. Overall, the sentiment regarding NFL+'s customer service is negative.

Based on 10 reviews

Is NFL+ worth it for small business?

NFL+ is unlikely to be worth it for small businesses, especially those looking for reliable entertainment options for employees or clients. The negative reviews highlight significant issues with subscription management, technical problems, and limited content access. The perception of greed and the need for multiple subscriptions to watch desired games further diminish its value. Small businesses would likely find more reliable and cost-effective entertainment solutions elsewhere.

Based on 5 reviews

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